ToText Privacy Policy

Effective date: 2026-05-28 · Version: 2.1

ToText is a personal voice-note app for iPhone. It records your voice, turns it into text, writes a short summary, and lets you chat with that text. We built it to be as private as we could make it: there is no account, no sign-in, and almost nothing about you ever leaves your phone.

This document tells you, in plain English, what happens to your data. If you have questions, write to company@lovelaceloom.com.

The short version

You don't create an account. We don't know your name, email, or phone number.
Your recordings, transcripts, summaries, and chat history live on your iPhone. We don't have a copy.
We briefly send the audio to a speech-to-text provider to turn it into text. The audio is deleted shortly after the transcription finishes.
The transcript text is briefly sent to an AI provider to write the summary and answer your questions. Nothing is kept after the request returns.
A counter that tracks how many minutes you've used this month lives on our server, attached to a random ID — not to you.
Payments go through Apple. We never see your credit card or your Apple ID.

What we collect about you

Almost nothing. Specifically:

An anonymous device ID. When you first open the app, your iPhone creates a random identifier and stores it in the iOS Keychain. Our server only ever sees a one-way, irreversible form of it, stored next to a monthly minute counter. We can't trace it back to you, and it isn't linked to your Apple ID, email, name, or any other identifier.

We do not collect your name, email address, phone number, location, IP address (used to route the request, never logged), contacts, photo library, health/financial/browsing data, or advertising identifiers. There is no account to sign in to — installing the app is the only step.

What we process on our servers (and for how long)

When you finish a recording, a few pieces of content pass briefly through our service so we can do the work, and then they're deleted:

Your audio is sent to a speech-to-text provider to be turned into a transcript, and is deleted shortly after the transcript is produced.
Your transcript is sent to an AI provider to write the summary and to answer your follow-up questions. It is held only long enough to complete the request and is not kept afterwards.
Your follow-up questions are answered by the same AI provider. The questions themselves are not stored.

We do not keep finished transcripts, summaries, action items, tags, or chat history on our servers. This processing is transient — it exists only long enough to do the work and hand the result back to your phone.

What stays on your iPhone only

Your recording history, audio files, transcripts, summaries, action items, tags, Q&A chat history, and in-app preferences live in ToText on your phone, and we have no copy of them. Delete a recording and it's gone from your phone; uninstall ToText and all of it goes with it.

What goes to your personal iCloud Drive

If you have iCloud Drive turned on for ToText (on by default, but you control it), the app saves each recording's audio and a small metadata file to your own iCloud Drive, under your Apple ID and governed by Apple's privacy policy — not ours. We can't see those files. Turn the sync off in iOS Settings → your name → iCloud, or delete the files in the Files app.

Third parties we rely on

To run the app, a small number of service providers briefly handle your data on our behalf, under contract and only to provide the service:

A speech-to-text provider — receives the audio only to turn it into text, and is contractually bound not to retain it after the transcript is produced.
An AI provider — receives the transcript only to write the summary and answer your follow-up questions, and does not retain the content after the request completes.
A cloud hosting platform — runs the temporary processing described above. Your data may be processed outside your country, under appropriate legal safeguards.
Apple — handles all payments and subscription state. We never see your credit card, Apple ID, or billing address.

We do not use analytics SDKs, third-party crash reporters, advertising networks or ad SDKs, social-media SDKs, or tracking pixels and cookies.

Subscriptions and payments

ToText offers a free tier and two paid subscriptions (Basic and Pro). All purchases are handled by Apple's in-app purchase system. To confirm your tier, the app asks Apple's StoreKit for a signed receipt and sends it to our server only to be checked; we verify the signature, read the tier, and discard it. We do not store the receipt. Manage or cancel any time in iOS Settings → your name → Subscriptions.

Security

All traffic between the app and our servers goes over HTTPS (TLS 1.2 or newer) using Apple's built-in networking. We do not implement our own cryptography.
Audio is encrypted in transit and at rest while it is being processed.
We declared ITSAppUsesNonExemptEncryption = NO, because we use only Apple's standard HTTPS and no proprietary encryption.

Your rights (GDPR and CCPA)

Because we hold no personal data tied to your identity, there's almost nothing to request from us: everything is already visible inside the app (access), uninstalling removes all local data (deletion), recordings export from the share sheet (portability), and you can stop processing simply by not using the app. To delete the anonymous monthly minute counter tied to your device's anonymous ID, email company@lovelaceloom.com with the words "delete my anonymous counter."

Children

ToText is rated 4+ but designed for general use. We do not knowingly collect data from children under 13, and because there is no account or profile, we have no way to identify a user's age.

Changes to this policy

When something material changes, we'll update the version number and effective date at the top. The current version is always available inside the app, under Settings → About → Privacy Policy, and on this page.

Contact

Privacy questions, comments, or deletion requests: company@lovelaceloom.com. The ToText app is operated by Lovelace Loom.