Terms of Use
ToText Terms of Service
These Terms of Service ("Terms") govern your use of the ToText mobile application ("the App") — a personal voice-note app that records audio, transcribes it, and produces AI-generated summaries. By installing or using the App, you agree to these Terms. If you do not agree, do not use the App.
1. The Service
ToText records your voice notes on your device, briefly sends the audio to a speech-to-text provider for automatic transcription, and produces a summary using an AI provider. The audio is deleted shortly after the transcription completes. Your finished transcripts, summaries, action items, and Q&A history are stored only on your device and optionally in your personal iCloud Drive. The App does not require an account, sign-in, or email.
2. Subscriptions and Payments
The App offers a free tier with a monthly minute allowance and paid auto-renewing subscriptions ("ToText Basic" / "ToText Pro").
- Pricing & duration appear at the time of purchase. All payments are processed by Apple via the App Store; we never see your card details or your Apple ID.
- Auto-renewal: subscriptions renew automatically unless cancelled at least 24 hours before renewal, via Settings → Apple ID → Subscriptions in iOS.
- Refunds are handled exclusively by Apple. We are not authorized to issue refunds.
- Family Sharing: subscriptions are personal to the purchasing Apple ID and not shareable.
- Tier verification: to unlock paid features, the App asks Apple's StoreKit for a signed receipt and forwards it to our server only for signature verification. We do not store the receipt.
3. Acceptable Use
You agree not to use the App to: record any person without their lawful consent under the recording laws of your jurisdiction; record, store, or share content that is illegal, defamatory, harassing, or infringing; reverse-engineer the App or its servers; probe or test the security of our infrastructure; or use the App in any way that could damage or overburden our servers. You are solely responsible for the legality of any recording you make and for obtaining all necessary consents from third parties whose voices appear in your recordings. We do not review your recordings, never store them after transcription, and cannot verify consent.
4. No Account; Your Data Stays With You
The App does not maintain a user account on our infrastructure. Each device generates an anonymous random identifier stored in the iOS Keychain; our server only ever sees a one-way, irreversible form of it, used solely to track your monthly minute quota. We cannot associate it with you. Because there is no account, there is no "delete account" flow — uninstall the App and (if you opted in) delete the ToText folder from your iCloud Drive. To delete the anonymous monthly counter associated with your device's anonymous ID, see the Privacy Policy under "Your rights."
5. AI Outputs — No Warranty of Accuracy
Transcriptions and AI summaries are generated automatically and may contain errors, omissions, or hallucinations. They should not be relied on as an authoritative record. You are responsible for verifying important details before acting on them. To the maximum extent permitted by law, ToText provides the Service "AS IS" and "AS AVAILABLE" without warranties of any kind. Under no circumstances shall ToText be liable for any decision, action, or omission caused by reliance on transcription or AI-summary outputs.
6. Limitation of Liability
To the maximum extent permitted by law, in no event shall ToText, its operators, employees, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business interruption. Our total aggregate liability shall not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) USD $50.
7. Intellectual Property
The App, including its code, design, trademarks, and underlying technology, is owned by Lovelace Loom and protected by applicable laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on Apple devices you own or control. Your recordings, transcripts, and summaries belong to you; we claim no ownership and keep no copies after the transient processing completes.
8. Privacy
Our processing of your personal data is governed by our Privacy Policy. By accepting these Terms you also acknowledge the Privacy Policy.
9. Termination
We may suspend or restrict access to the Service if we reasonably believe you have violated these Terms. You may stop using the App at any time by uninstalling it. Sections 5 through 11 survive termination.
10. Changes to These Terms
We may update these Terms when we ship new features or change how the Service works. Material changes will be highlighted inside the App or on this page. Continued use after a material change constitutes acceptance.
11. Governing Law and Jurisdiction
These Terms are governed by applicable law, without regard to conflict-of-laws principles. Any dispute shall be subject to the exclusive jurisdiction of the competent courts at the operator's principal place of business. The above does not deprive any consumer of the protections granted by mandatory consumer-protection laws of their country of residence.
12. Contact
For questions about these Terms, write to company@lovelaceloom.com.